Masters Traditional Games is a small enterprise with a low turnover. None-the-less, we are financially secure and take pride in being able to offer genuine personal customer service, something larger companies cannot match. Additionally, we are able to cut costs and react quickly by being an Internet-only company. The following are some example comments* that have been received from customers.

* Whole sentences have been lifted directly from emails received and have not been edited. All were received without solicitation.

Gary Cook, UK (Compact Table Tennis Table Top ) - Dec 2005

Thankyou very much for: 1/The professional way you handled this mistake to ensure I received the desired product on time. 2/Your follow-up to explain the situation. 3/The desired table did arrive today (Thank you again). I certainly would be very happy and confident to order from you in the future, it is the professional attitude you have shown that gives me confidence to purchase through the Internet with YOUR COMPANY.

Ulrich Lutz, Germany (Replica Lewis Chessmen) - Dec 2005

Thank you very much for all! The Lewis chessmenset is here and it is very beautiful and of high quality. I think my son Tim will be very happy about this very nice chess.

Gordon Unger, Canada (Giant Snakes and Ladders, The Captain's Mistress) - Dec 2005

Thankyou for your prompt service. I am very pleased with what I see. Unfortunately it is winter so the giant snakes and ladders will have to wait for a while but I know that my grandchildren (and the adults in their lives) will be delighted to play. We tested the Captains Mistress game and enjoyed it. I am impressed with the workmanship.

Briony Streeten, Gibraltar (Hand-built Mahogany Deluxe Games Compendium) - Dec 2005

Our order safely delivered. We are delighted with the product and service.

Leslie Hennel, UK (The Captain's Mistress, Royal Game of Ur, Senet) - Nov 2005

Many thanks for the super efficient delivery of my board games. I ordered 'The Game of UR', 'Senet' and 'Captains Mistress' at 11.20am on Thursday 17th November and received the games at 2.00pm on Friday 18th November. Amazing! I am also happy with the games and must compliment you on your website - very easy to use and most pleasing to the eye - one of the best selling and product information sites on the web. I would not hesitate to recommend your company to anyone interested in board games etc.

Ruth Richards, UK (Go set - 8mm glass stones) - Nov 2005

Yes, received OK yesterday - what a lovely service you offer, thank you so much, will certainly recommend you to anybody who is looking for a good 'games' site!

James Gates, USA (1850 Staunton Chess Set with handmade board) - Oct 2005

I am very pleased with the Jaques set, and the fact that my set has such a low serial number (#000012). Thanks for all your help. I think your company service is tops!

Michael Upstone, UK (Home Carpet Bowl ) - Oct 2005

Yes, we have received the bowls, and are delighted with them. We have just returned from a cruise on the Saga Ruby, where we played carpet bowls and thoroughly enjoyed it, hence the order.

James MacKay, USA (Bar Billiards Table) - Sep 2005

Mr. Tharp and I have enjoyed your wonderful bar billiards table so much that we are looking into purchasing more to put in our pubs here in Texas.

Alex Bacik , UK (Giant Tower) - Sep 2005

I haven't seen it myself, but the people whom I sent it so have told me they're very happy with their game, and that it's beautifully made.

Terry Jones, UK (Chestnut and Oak Sjoelbak Board) - Sep 2005

Thanks for your prompt and efficient delivery of Sjoelbak board. I'm delighted with the quality.

Joe Tilskie, USA (Home Table Skittles) - Aug 2005

Your product was what I expected . Very nice construction, should get years of play at the Home Pub.

Teresa Skinner, UK (Eclipse Card Table) - Aug 2005

Order received with no problems. Thank you very much for a fast efficient service.

Nick Franglen, UK (Croquet) - Jul 2005

Thank you once again for excellent service - I recommended you to my mother-in-law, who has I think ordered an Olympic Set from you, so that when we go and visit we no longer have to carry ours with us - a very addictive thing, croquet!

Toni Abruzzo, USA (Giant Tower and Giant Dominoes) - Jul 2005

Thank you for incredible service. We got the games. Love them.

Philip Hill, UK (Giant Tower) - Jun 2005

I have received the giant tower which has already brought many hours of enjoyment. The service I have received from yourselves has bee impeccable and I wont hesitate from recommending you to others

Oliver Davies, UK (Go Set) - May 2005

All Go kit has arrived perfectly packaged and in mint condition (one stone slightly chipped, but they'd packed three spare, so that was fine), bowls beautiful, board nicer than shown on your website. Lovely, lovely. So prompt too. Faultless!

Dorothee Hotopp, Germany (Carpet Bowls) - Apr 2005

Your order was well received - thank you very much for the excellent service!

Patrick Moore, Spain (Bar Billiards 4 lane scoreboard, mushrooms and balls) - Mar 2005

Not only have I received the order but I am absolutely amazed at your fantastic service. You confirmed my order on the 8th and I received the parcel on the 10th. It is a pity I have nothing else to order at the moment. Thank you very much indeed.

Sarag Wrigglesworth, UK (Eclipse Card table) - Feb 2005

The table arrived, it was a present for my mother in law, for her 70th birthday. She is thrilled. Thank you for your excellent service.

Geoff Sumner, UK (1850 Staunton Chess Set with handmade board) - Jan 2005

The set did arrive on Tuesday as expected and it is really beautiful in every way. I am very pleased with it indeed.

David Morris, UK (Mah Jong Set) - Jan 2005

I have received my Mah Jong and I am delighted with it. Thank you for such a superb and responsive service.


*Whole sentences have been lifted directly from emails received and have not been edited. All were received without solicitation.
Other Categories

Masters Games
Contact Details
About Us

UK UK based but we ship globally
Secure Hosting Credit Card Safe Amex Mastercard Maestro Visa Paypal